فهرست
Last updated: Feb. 12, 2022
We know that you care how your personal information and privacy are used and shared, and we value your trust that we will do so carefully, seriously, and sensibly. This Privacy Notice describes how ArnikaVisa.com and its affiliates (collectively “ARNIKA”) collect and process your personal information through Arnika websites, products, and services that reference this Privacy Notice (together “Arnika Services”)
BY USING OUR WEBSITE, YOU AGREE TO OUR PRIVACY NOTICE AGREEMENT. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE OR SERVICES
Arnika Visa Solutions Inc. (“We”, “Us”, or “Our”) operates the www.ArnikaVisa.com website (the “Company”). By using the Service, you agree to the collection and use of information under this policy notice. Unless otherwise defined in this Privacy Notice, terms used in this Privacy Notice have the same meanings as in our Condition of Uses, accessible from www.ArnikaVisa.com
The Privacy Policy (“Privacy Policy”) contained herein outlines how we may collect, use, and share information about you when using our website, together with products and services we offer from time to time on our website and social media pages, including, but not limited to, blog posts, Instagram, YouTube, TikTok, Facebook, LinkedIn, Twitter, Podcast, and Pinterest (collectively referred to as “Services”). This Policy describes both our and your legal rights and responsibilities with regards to the information contained on and collected by our website, including information that identifies you, such as your name, location, contact information, e-mail address, search tendencies, and how you use our website (collectively referred to as “Personal Information”)
DEFINITIONS
SERVICE: Service is the www.ArnikaVisa.com website operated by Arnika Visa Solutions Inc
PERSONAL DATA: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession)
USAGE DATA: Usage Data is data collected automatically either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit)
COOKIES: Cookies are small pieces of data stored on your device (computer or mobile device)
DATA CONTROLLER: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information are or are to be, processed. For this Privacy Notice, we are a Data Controller of your Personal Data
DATA SUBJECT: Data Subject or user is any living individual who is using our Service and is the subject of Personal Data
DATA PROCESSORS: Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively
ACCEPTANCE & SCOPE OF PRIVACY POLICY
This privacy policy (the “Privacy Policy”) sets out the privacy policies and practices for Arnika Visa Solutions Inc. and its subsidiaries and affiliates (collectively “Company”) concerning how Company collects your personal information. It also describes how Company maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Company via the Sites and other places where we may collect personal information like industry or networking events. This Privacy Notice is part of our Conditions of Use, which addresses your access, exchange of information, and use of our Services. By using our website and Services, you hereby agree to all the terms and conditions outlined in our Site Conditions of Use and Privacy Notice. If you do not agree with our Site Terms & Conditions or Privacy Policy, then please discontinue the use of our Site or Services. By submitting personal information to the Company or any of its service providers, you agree and consent to the collection of your personal information and consent to the use, disclosure, and transfer of your personal information under the provisions of this privacy notice. You may always decline or withdraw your consent by contacting the Company at info@arnikavisa.com You understand that if you withdraw your consent, the Company may not be able to continue to offer its services and provide its information to you
WHAT TYPES OF DATA ABOUT CLIENTS DOES ARNIKAVISA.COM COLLECT
The purpose of this Privacy Policy is to inform you about the type of personal information we may collect from you, what we intend to do with that information and to inform you of the steps we take to keep your personal information confidential. We collect several different types of information for various purposes to provide and improve our Service to you. The “Personal Information” that we may collect from your use of our Site includes, but is not limited to, the following
PERSONAL DATA
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City, Country
Cookies and Usage Data
We may use your Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Information may be collected in one or more of the following ways
Provided by you, the user: Our website may ask you to input Personal Information from time to time. For instance, we request your e-mail address and name to send you a protected piece of content or may ask for your e-mail address when you have a question relating to customer service or consultations
Collected from internet browsers or devices: From time to time, data is collected and sent to us automatically by your web browser or device. Information collected in this category tends to include your IP address, links clicked, pages visited, and timestamps of visits. This information tends not to be personally identifiable
COOKIES, PIXELS, WEB BEACONS, WIDGETS, AND OTHER MODERN TECHNOLOGIES
This site uses cookies to collect information to monitor and aggregate web traffic to our site. This site may also use web beacons, pixels, and social media widgets to help us understand browsing activity and traffic patterns. This information helps us improve our website, Services, and the user’s online experience. For example, social media widgets may be placed on our website by third-party social media platforms to allow you to interact with our social media accounts. These modern technologies may also collect browsing data, although the collection and use of data amongst these third parties are subject to their control and respective privacy policies. Please see Subsection C below for information as to how you can opt-out or limit how we use cookies
FOR WHAT PURPOSES DOES ARNIKAVISA.COM USE YOUR DATA
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. To protect our legitimate business interests, the company uses the collected data for various purposes which include but are not limited to:
To provide content, products, and other services to you and maintain our Services
To communicate and perform a contract with you, such as via phone, an online communication platform, e-mail, including promotional e-mails, newsletters, and product attachments
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer service & support and manage individual accounts
To gather analysis or valuable information so that we can improve our Service
To optimize our website and our users’ experience
To monitor the usage of our Service
To provide you with a personalized online experience
To detect, prevent and address technical issues
To grant you access to certain content and services online
To educate us on our user’s tendencies and preferences
To provide you with news, special offers and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
To process and fulfill any purchases or orders, which may include sending e-mails to you
To fulfill a contract, we have with you
To prevent, mitigate, and investigate security breaches
To verify or authenticate information
To respond to lawful requests from government authorities, if applicable
To resolve disputes with users
To prevent fraud or security issues
To fulfill or enforce our agreements with third parties
To enforce our Condition of Use
We do not sell or license your Personal Information to third parties for their marketing or commercial purposes without your consent. By using our website, you hereby agree that all information collected may be used for the above purposes
WHAT ABOUT LOCATION DATA
We may use and store information about your location if you permit us to do so (Location Data). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings
WHAT ABOUT COOKIES AND OTHER TRACKING DATA
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are small text files that are stored on your computer or device when you visit a website. Arnika Visa Solutions Inc. manages cookies for a variety of purposes and to improve our online experience on our website. Visitors can change their preferences and decline certain cookies to be stored on their computers while browsing our website. Visitors can also manage cookies already stored on their computer but removing cookies may prevent them from using some sections of our website. These cookies are utilized to collect information to analyze the traffic to our website and how visitors are using our website. The information collected through these tracking and performance cookies does not identify any individual visitor as visitor privacy is important for us. Examples of Cookies we use Session Cookies to operate our Service, Preference Cookies to remember your preferences and various settings, and Security Cookies for security purposes
The Site and Company abide by all relevant Canadian laws in all aspects of our operations. As such, we abide by all the rules of CASL (Canadian Anti-Spam Laws) and the Personal Information Protection and Electronic Documents Act (PIPEDA)
WHAT ABOUT THE RETENTION OF DATA
The company will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods
WHAT ABOUT THE TRANSFER OF DATA
Your information, including Personal Data, may be transferred to Arnika Visa Solutions Inc. and maintained on our computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Notice followed by your submission of such information represents your agreement to that transfer. Arnika Visa Solutions Inc. will take all steps reasonably necessary to ensure that your data is treated securely and under this Privacy Notice and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information
HOW SECURE IS INFORMATION ABOUT ME
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is not fully secure. As such, we cannot guarantee that any information you submit to us will be accessible to only us as the intended recipients. Any transmission is at your own risk. However, we do our best to protect your data and any information you provide. To maintain your Information security, we have taken reasonable methods to prevent unauthorized access and maintain the accuracy of all Personal Information collected by our website. The Physical and technical methods of protection include limited numbers of internal personnel accessing your Personal Information and password-protecting documents or logs that contain Personal Information. Nevertheless, if there is a security breach on behalf of an unauthorized party, you agree to indemnify us and hold us harmless for all claims against the unauthorized party
We strive to prevent the introduction of malware, malicious code, and viruses to our website and our users (collectively referred to as “viruses”). However, due to the inherent nature of the internet, we are unable to guarantee or warrant that our websites, products, content, or other Services are completely free from viruses. As such, we will not be liable for any damages or harm that is attributable to viruses that may arise after the use of our website or Services. It is your responsibility to take reasonable measures to prevent the intrusion of viruses onto your hardware and software and take appropriate steps to ensure your computer and web browser are not exposed to the risk of interference or damage from viruses
Your use of our website, products and services is completely voluntary. As such, you shall indemnify us and hold us and our agents and affiliates harmless for any damages or injury that may arise from your use of our website, products, and Services, which include, but are not limited to, issues regarding the confidentiality and security of your Personal Information
HOW ABOUT DO NOT TRACK SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. The Company currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on Do Not Track standards and there is no accepted standard on how to respond to such signals
YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
In certain circumstances, you have the following data protection rights
The right to access, update or delete the information we have on you whenever made possible, within your account settings section
The right of rectification if that information is inaccurate or incomplete
The right to object to our processing of your Personal Data
The right of restriction. You have the right to request that we restrict the processing of your personal information
The right to data portability to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format
The right to withdraw consent at any time where Arnika Visa Solutions Inc. relied on your consent to process your personal information
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. Please note that we may ask you to verify your identity before responding to such requests
WHAT ABOUT SERVICE PROVIDERS THIRD-PARTY SITES & STORAGE OF INFORMATION
The Company may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. The company’s web server may store your personal information when you interact on the Site. The company will be happy to delete any of the information it holds upon request made by you. Your personal information will be safely disposed of by Company by deleting it from its possession. However, data such as personal information collected may not be stored on the Site. Any information captured will be processed through third-party websites that Company may work with, to provide you with the best services on the Site. These organizations may collect personal information from you to provide you with these services including your name and contact information. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose
DOES ARNIKAVISA.COM SHARE YOUR PERSONAL INFORMATION
From time to time, we ask for personal information, such as names, e-mail addresses, phone numbers, credit card numbers, account information and/or billing addresses in an exchange for our product, content, Gifting or Services. The Personal Information collected and used may be shared with certain third parties. Personal Information may be shared in the following ways
Service providers: Personal Information may be shared with third-party programs, platforms, and providers in exchange for data, analytics, reports, or confidentiality agreements. Third-party providers include, but are not limited to, the following: website hosts, e-commerce platforms, payment providers and payment processors, website plugins, e-mail servicing programs, marketing consultants, and brand advisors. These third-party providers shall only collect, use, maintain and share your information to the extent that doing so furthers the services they provide to us. Any use beyond that scope shall be deemed an unauthorized use, of which you hereby agree to indemnify us
Social sharing: Personal Information may be shared by you if you choose to post content on our website, social media pages, or accounts. Your Personal Information may also be disclosed when you choose to connect your social media accounts to your accounts on our website or e-commerce page, which is then subject to the privacy policy of the respective social media platform
Asset Sale or Transfer: Personal Information may also be shared in the event of a merger, acquisition, asset sale, or other transfer of our business and assets
Legal and/or Regulatory Disclosures: Personal Information may also be shared if necessary to further a legal, regulatory, audit, or professional investigation. The company may disclose your Data in the good faith belief that such action is necessary to
To comply with a legal obligation
To protect and defend the rights or property of Arnika Visa Solutions Inc
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
The Personal Information that is collected will be stored in a commercially reasonable manner for as long as is necessary to protect our legitimate business interests, and to comply with applicable law. We reserve the right to collect and store your Personal Information to the extent that it is not prohibited by law
WHAT ABOUT CHOICE & OPT-OUT
We may use third-party Service Providers to monitor and analyze the use of our Service such as Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. To opt-out of Google Analytics, you may visit: https://tools.google.com/dlpage/gaoptout, For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
WHAT ABOUT ADVERTISING & E-MAIL MARKETING
We may work with third parties, such as Google and Facebook, for marketing, advertising, and other legitimate business purposes. For information as to how you can opt-out of some of these advertising services, be sure to change your internet browser’s settings to block cookies or ask permission before collecting cookies. We may, from time to time, require your e-mail address and other Personal Information to use our Services. If you do not want us to contact you via e-mail for promotional purposes, account management, updates, or product information, then you can choose not to share your e-mail address with us (although it may nevertheless be necessary to utilize a certain Service). At any time, you may manage your e-mail subscription preferences by contacting us at info@arnikavisa.com at the link at the bottom of each e-mail sent by us
WHAT ABOUT TRANSACTION INFORMATION (PAYMENTS)
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processor we work with is PayPal and their Privacy Policy can be viewed at
https://www.paypal.com/webapps/mpp/ua/privacy-full
When you download or purchase a product from our website, certain information may be collected, such as the date of the purchase and product details. This information is collected and used for internal purposes only, to enhance the general user experience. If you purchase one of our products, certain data is required to fulfill your requests, such as credit card numbers/expirations/security codes, billing information and addresses, zip/postal codes, and names, which will be processed through a third-party payment program. This information will not be shared intentionally with any party other than the third-party programs responsible for processing your payment and procuring payment for us
WHAT ABOUT LOG FILES
Modern websites often collect user data in the form of log files. This is a modern way to log when and from where a user enters our website. This data may include information such as internet protocol (IP) addresses, browsers, date and time stamps, referral links through which you entered our website, demographic information, and the number of clicks a user makes on our site. This information is separate from the Personal Information described above and does not include information that is personal to you on an individual level. This information is used to track general traffic flow and usage of our website, in addition to other trends and statistics such as the number of visitors to a certain page on our website
LINKS TO OTHER WEBSITES
This Site may contain links to other sites’ websites (Third-party), services, materials, and pages that are not owned or operated or under the control of Arnika Visa Solutions Inc. If you click on a third-party link, you will be directed to that third party’s site. The company has no control over and assumes no liability, responsibility, and accountability for, the content contained in any related website, privacy policies, or practices of any third-party websites or services linked to on our website, nor for any losses or damages you may incur due to the use of any such website. We strongly advise you to review the Terms and Conditions of every site you visit
You acknowledge and accept that the company shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services. The company accepts no liability for any errors or omissions contained in third-party websites. We provide these links to improve your use of the Site, enable you to connect with Company on various platforms, and help Company offer the most accessible services for you and conduct transactions. We strongly suggest you read the terms and conditions and privacy policies of any third-party websites or services that you visit before using these websites. It is your responsibility to read their terms and conditions and privacy policies
The company makes no promises that the Site or third-party services we use to offer our services will always be operational. If something works non-functional, we’ll do our best efforts to fix it ASAP. We also make no representations or warranties of any kind around any of the content we produce or share on the Site. To the maximum extent permitted by Canadian laws, the company disclaims all warranties regarding all information and services offered on or through the Site. To the entire extent permitted by applicable laws, we disclaim liability for any injuries, losses, or damages of whatever nature arising from the following, either directly, indirectly, or consequentially: loss of use, loss of data, damage by Virus, loss, or property damage, claims of third parties
ARE CHILDREN ALLOWED TO USE ARNIKA VISA SERVICES
To use or access our website and Services, you must be eighteen years or older than the age of majority and must have the ability to enter into these terms and conditions. Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we become aware that we have collected Personal Data from children without verification of parental consent (to the extent such consent is required), we take steps to remove that information from our servers. If you are a parent or guardian and you believe and are aware that we might have any information from or about a child under 18, or your child has provided us with Personal Data, please contact us
WHAT ABOUT ANY CHANGES TO THIS PRIVACY NOTICE
We reserve the right, at our sole discretion, to change, modify, amend, supplement, and/or replace these Terms at any time to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. Our business changes constantly, and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. Any changes to this policy will be posted on our website and will be effective when posted on this page unless otherwise stated. Your continued use of this Site after any change means you have accepted the changed terms and conditions and will comply with them. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service
GOVERNING LAW & VENUE
These Terms shall be governed by, and interpreted, and enforced under, the laws in the Province of Quebec without reference to its conflict of laws provisions, and the laws of Canada applicable therein, and by accessing this Website, you agree that any disputes or matters arising out of or related to your viewing or use of this Website shall be governed under the laws of the courts of competent jurisdiction of the District of Montreal (Quebec) without regard to the conflict of laws. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. If a dispute arises under this policy, you agree to first resolve it with the help of a mutually agreed-upon mediator in the Province of Quebec, Canada
ENTIRE AGREEMENT
This policy notice and any other legal notices, and guidelines of Company linked to this policy notice or contained on this Site constitutes the entire agreement between you and Company relating to your use of this Site and supersedes any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. This Agreement may not be amended or modified except by Company
CONTACT DETAILS
Thank you for taking the time to access our Site. You may contact us at any time with questions or concerns regarding our Privacy Policy. To do so, please e-mail us at
All Rights Reserved – All rights not expressly granted in this Agreement are reserved